Our Product Team have resolved the issue that was preventing users from logging into our Xero Me apps.
If you were affected by this, you'll now be able to use these apps on both iOS and Android devices.
Thanks for your patience and understanding while we sorted this out for you.
If you're still having any problems accessing Xero Me on your devices, please let us know and we'll look into this.
Posted Dec 02, 2016 - 06:25 UTC
Identified
Our Product Team have identified the cause, and are working to restore access to Xero Me as soon as they can.
In the meantime, please continue to use the full version of Xero for your payroll needs, and we'll update you when Xero Me is available for both iOS and Android users.
Posted Dec 02, 2016 - 04:20 UTC
Investigating
We're currently aware of an issue preventing users from accessing Xero Me - our mobile app for Payroll. This is affecting users on both iOS and Android devices. Our Product Team is investigating this with urgency.
If you have any payroll-related actions that you need to perform, please log into the full version of Xero to do these until this is resolved.
Apologies for the inconvenience this is causing you - we'll update you as soon as we have any news.