Our team has resolved the issue impacting some customers trying to collect invoice payments via Stripe in Xero. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted May 02, 2024 - 00:29 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 11:42pm UTC
Posted May 01, 2024 - 23:42 UTC
Identified
We have identified what is impacting some customers trying to collect invoice payments via Stripe in Xero.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 11:16pm UTC
Posted May 01, 2024 - 23:17 UTC
Investigating
We are aware that some customers trying to collect invoice payments via Stripe in Xero are experiencing an error. Our team is investigating this with urgency.
Status Last Reviewed: 11pm UTC
Posted May 01, 2024 - 22:59 UTC
This incident affected: Core Xero Products (Invoicing, Bills & Quotes).