South Africa: Errors when logging in to Xero

Incident Report for Xero

Resolved

Our team has resolved the issue impacting some customers ability to login to Xero. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.
Posted Oct 02, 2023 - 16:16 UTC

Investigating

We are aware that some South African customers trying to log in to Xero are experiencing error messages or blank pages. Our team is investigating this with urgency.

Status Last Reviewed: 15:28
Posted Oct 02, 2023 - 14:27 UTC
This incident affected: Xero Platform and Settings.