Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
Posted Jul 10, 2026 - 20:19 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Posted Jul 10, 2026 - 19:57 UTC
Investigating
We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.
Posted Jul 10, 2026 - 18:16 UTC
This incident affected: Australia - Regional Products (AU Payroll), New Zealand - Regional Products (NZ Payroll), United Kingdom - Regional Products (UK Payroll), and Xero Mobile Apps (Xero Me).