Customers experiencing issues with new Projects reports

Incident Report for Xero

Resolved

Customers are now able to access the new Projects reports. We have resolved the problem which was caused by a prior release. We apologise for any inconvenience this has caused.
Posted Nov 24, 2022 - 02:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2022 - 02:13 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 24, 2022 - 00:57 UTC

Investigating

We are aware customers trying to run the new Projects reports are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:57am UTC
Posted Nov 23, 2022 - 23:15 UTC
This incident affected: Core Xero Products (Projects).