Global: Navigation bar - Not showing for some customers

Incident Report for Xero

Resolved

Our team has resolved the issue impacting some customers trying to navigate in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Posted May 29, 2023 - 22:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2023 - 22:03 UTC

Investigating

We are aware some customers trying to navigate in Xero are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 9:36 AM UTC

Posted May 29, 2023 - 21:36 UTC

This incident affected: Xero Platform and Settings.