Some users are unable to log into Xero
Incident Report for
Xero
Resolved
Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted
Apr
12
,
2019
-
00:14
UTC
Update
We are continuing to work on a fix for this issue.
Posted
Apr
12
,
2019
-
00:06
UTC
Identified
Our Product Team have identified the cause, and are working to restore your ability to log into Xero as soon as possible.
Posted
Apr
12
,
2019
-
00:01
UTC
Update
We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted
Apr
11
,
2019
-
23:46
UTC
Investigating
We are currently investigating this issue.
Posted
Apr
11
,
2019
-
23:43
UTC
This incident affected: Xero Platform and Settings.
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