Some users are unable to log into Xero
Incident Report for Xero
Resolved
Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted 14 days ago. Apr 12, 2019 - 12:14 NZST
Update
We are continuing to work on a fix for this issue.
Posted 14 days ago. Apr 12, 2019 - 12:06 NZST
Identified
Our Product Team have identified the cause, and are working to restore your ability to log into Xero as soon as possible.
Posted 14 days ago. Apr 12, 2019 - 12:01 NZST
Update
We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted 14 days ago. Apr 12, 2019 - 11:46 NZST
Investigating
We are currently investigating this issue.
Posted 14 days ago. Apr 12, 2019 - 11:43 NZST
This incident affected: Xero.