Our team has resolved the issue that was causing delays to client access changes in XeroHQ. This issue was caused due to a higher than normal amount of requests to our system which resulted in the delay to client access changes. We apologise for any inconvenience this has caused.
Posted Feb 15, 2024 - 03:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 15, 2024 - 03:32 UTC
Identified
We’re currently aware that Practices that have made client access changes in Xero HQ are experiencing a delay in these changes being made.
Our team has identified the cause of this issue and are in the process of implementing a fix.
We apologise for the inconvenience.
Status Last Reviewed: 2.02am UTC
Posted Feb 14, 2024 - 21:08 UTC
This incident affected: Xero Partner Products & Tools (Xero HQ).