Xero HQ - customers experiencing issues across Xero HQ

Incident Report for Xero

Resolved

Our team has resolved the issue some customers experienced across Xero HQ. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.

Posted Aug 05, 2023 - 00:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 05, 2023 - 00:32 UTC

Investigating

We are aware customers are currently experiencing issues accessing Xero HQ. Our team is investigating this with urgency.

Status Last Reviewed: 12.15am UTC

Posted Aug 05, 2023 - 00:17 UTC