Customers experiencing slowness across Xero

Incident Report for Xero

Resolved

Our team has resolved the issue which caused customers to experience slowness across the Xero platform. This related to connectivity issues that our systems temporarily experienced and were resolved following a fix that our Product team made. We apologise for any inconvenience this has caused.
Posted Apr 11, 2023 - 01:18 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12.39am UTC
Posted Apr 11, 2023 - 00:39 UTC

Investigating

We are aware customers are experiencing general slowness and error messages across the Xero platform. Our team is investigating this with urgency.

Status Last Reviewed: 11.57pm UTC
Posted Apr 10, 2023 - 23:57 UTC
This incident affected: Xero Platform and Settings.