Some users are unable to log into Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted Jul 07, 2016 - 00:09 UTC

Identified

Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.
Posted Jul 07, 2016 - 00:01 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jul 06, 2016 - 23:51 UTC

Investigating

We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jul 06, 2016 - 23:39 UTC