Scheduled maintenance of Practice Products

Scheduled Maintenance Report for Xero

Completed

Our migration of WorkflowMax, Xero Practice Manager and Tax to AWS is complete!

The migration went smoothly without any major incidents, though we will continue to work on a few minor issues which came out of our testing this morning.

These include:
- Possible degraded performance for timer and mobile app
- KPI dashboard times out when loading (XPM users only)
- minor reporting issues

We'll be investigating these issues with priority along with fine tuning our new hardware as we monitor performance.

Thanks for your patience and support.
The WFM/XPM team
Posted Oct 15, 2016 - 23:58 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2016 - 17:01 UTC

Scheduled

There will be a scheduled outage of up to 6 hours of WorkflowMax / Practice Manager, Workpapers and Tax on October 16 from 06.00 (NZT). This is part of our ongoing migration to AWS.
Posted Oct 14, 2016 - 02:49 UTC