One NZ has resolved the issue impacting NZ customers experiencing degraded performance when accessing the platform. We apologise for any inconvenience this has caused.
Posted Apr 14, 2023 - 05:19 UTC
Monitoring
One NZ has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 4:53am UTC
Posted Apr 14, 2023 - 04:53 UTC
Identified
Xero customers using One NZ as their internet service provider may experience degraded performance when accessing the platform.
Status Last Reviewed: 4:47 am UTC
Posted Apr 14, 2023 - 01:12 UTC
Investigating
We are aware some NZ customers may be experiencing a blank screen after logging into Xero. Our team is investigating this with urgency.
Status Last Reviewed: 11:44pm UTC
Posted Apr 13, 2023 - 21:16 UTC
This incident affected: Xero Platform and Settings.