Our team has resolved the issue impacting customers from being able to raise cases in Xero Central. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Sep 19, 2023 - 00:00 UTC
Investigating
We are aware customers are currently unable to raise cases on Xero Central. Our team is investigating this with urgency.