Global: Bank Feeds - Some users are unable to connect or refresh bank feeds
Incident Report for Xero
Resolved
Our team has resolved the issue impacting customers trying to connect or refresh bank feeds. We apologise for any inconvenience this has caused.

This was caused by a technical issue that Yodlee resolved.
Posted Jan 17, 2025 - 02:18 UTC
Monitoring
Yodlee have implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12:46 am UTC
Posted Jan 17, 2025 - 00:46 UTC
Update
We are aware some customers trying to connect or manually refresh Yodlee bank feeds are experiencing errors. Our team is working with Yodlee to resolve this issue with urgency.

Status Last Reviewed: 11:19pm
Posted Jan 16, 2025 - 23:19 UTC
Investigating
We are aware some customers trying to connect or manually refresh Yodlee bank feeds are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 10:32pm
Posted Jan 16, 2025 - 21:56 UTC
This incident affected: Core Xero Products (Bank Reconciliation).