Global: Xero Log In - some customers are experiencing issues logging into Xero

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to log in to Xero. We apologise for any inconvenience this has caused.

This was caused by a release which has been rolled back.

Posted Jan 30, 2026 - 01:36 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Posted Jan 30, 2026 - 01:29 UTC

Investigating

We are aware some customers trying to log in to Xero are experiencing a continuous loading screen. Our team is investigating this with urgency.

Posted Jan 30, 2026 - 01:21 UTC

This incident affected: Xero Platform and Settings.