Users are unable to create draft bills with Email-to-bills in Xero

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Feb 01, 2022 - 03:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 01, 2022 - 03:10 UTC

Investigating

We are currently investigating an issue where PDF files sent to the Email-to-bills inbox are being redirected to the Files inbox, and not creating a draft bill

Posted Feb 01, 2022 - 00:36 UTC

This incident affected: Xero Platform and Settings.