Customers are now able to access AU Tax and XPM without experiencing slow performance. We have resolved the problem which was related to network stability issues and required the system to be reconfigured so it remained stable during high traffic periods.
We apologise for any inconvenience this has caused.
Posted Nov 18, 2022 - 00:27 UTC
Investigating
We are currently aware of an issue with AU Tax and XPM which is causing degraded performance for users. Our team is investigating this with urgency.
Status Last Reviewed: 12:13am UTC
Posted Nov 18, 2022 - 00:13 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM), Xero Tax (AU)).