Our team has resolved the issue impacting customers trying to upload documents to Xero and other integrations. The services that publish these documents were restarted to resolve the impact to customers. We apologise for any inconvenience this has caused.
Posted May 19, 2023 - 00:28 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 11:56pm UTC
Posted May 18, 2023 - 23:56 UTC
Identified
We have identified what is preventing customers from publishing documents to Xero and other integrations.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 11:37pm UTC
Posted May 18, 2023 - 23:40 UTC
Investigating
We are aware that customers attempting to publish documents to Xero and other integrations are experiencing a spinning wheel issue. Our team is investigating this with urgency.