Performance issues in Xero Payroll

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was causing performance issues in Xero Payroll.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Jul 03, 2018 - 04:02 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Jul 03, 2018 - 03:48 UTC

Update

Our Product Team are doing everything they can to restore performance in Xero Payroll. Thanks for your patience.

Posted Jul 03, 2018 - 03:04 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Jul 03, 2018 - 02:34 UTC

Update

We’re currently aware of an issue regarding performance in Xero Payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Jul 03, 2018 - 02:06 UTC

Investigating

We are currently investigating this issue.

Posted Jul 03, 2018 - 02:03 UTC

This incident affected: Xero Platform and Settings.