Global: Errors when accessing Xero

Incident Report for Xero

Resolved

Our team has resolved the issue causing errors when accessing multiple parts of Xero. We resolved the problem by rolling back a release update.

We apologise for any inconvenience this has caused.

Posted Mar 27, 2023 - 11:00 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 10:49 UTC.

Posted Mar 27, 2023 - 10:49 UTC

Investigating

We are currently aware of customers receiving errors when accessing multiple parts of Xero. Our team is investigating this with urgency.

Status Last Reviewed: 10:35 UTC

Posted Mar 27, 2023 - 10:36 UTC

This incident affected: Xero Platform and Settings.