Our team has resolved the issue impacting customers trying to access Fixed Assets. This was caused by a release which has been rolled back. We apologise for any inconvenience this has caused.
Posted Oct 31, 2025 - 02:24 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 2.16 UTC
Posted Oct 31, 2025 - 02:16 UTC
Identified
We have identified what is causing customers to experience errors when accessing Fixed Assets.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 2.09 UTC
Posted Oct 31, 2025 - 02:09 UTC
Investigating
We are aware that some customers are experiencing errors when accessing Fixed Assets. Our team is investigating this with urgency.
Status Last Reviewed: 1.50 UTC
Posted Oct 31, 2025 - 01:51 UTC
This incident affected: Core Xero Products (Fixed Assets).