Performance issues accessing Xero from Google Chrome

Incident Report for Xero

Resolved

Our Product Team have let us know that the issue which caused a small number of users to experience poor performance in Xero has now been resolved.

Update - Since the performance issues were resolved, we've been made aware that a small number of users are still experiencing poor performance in Xero when using Chrome 50 and we're currently working to determine the cause. Please contact Xero Support if you have any questions about this.
Posted May 06, 2016 - 17:37 UTC

Update

Our Product Team are doing everything they can to get this sorted out for you. Thanks for your patience.
Posted May 06, 2016 - 03:58 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted May 06, 2016 - 03:20 UTC

Investigating

We're currently aware that some users are having performance issues when using Xero from Google Chrome.

Apologies for the inconvenience this may be causing you - we're looking into this at the moment, and will update you when we have any news.

If you're affected by this, please use a different web browser to access Xero, such as Mozilla Firefox.
Posted May 06, 2016 - 02:26 UTC