Some users are experiencing slowness and errors in Payroll

Incident Report for Xero

Resolved

Our Product Team have resolved the issue where users were experiencing slowness and errors in Payroll.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Jun 23, 2021 - 02:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 23, 2021 - 02:00 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Jun 23, 2021 - 01:29 UTC

Investigating

We’re currently aware of an issue where users are experiencing slowness and errors in Payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Jun 23, 2021 - 01:04 UTC

This incident affected: Xero Platform and Settings.