Customers should now be able to successfully load the Taxes tab. We experienced increased traffic to this tab after we sent an email asking some customers to review the Taxes tab for specific employees.
If you did not receive an email about this, you are not affected. We apologise for any inconvenience.
Posted Dec 06, 2022 - 04:51 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 1:58am UTC
Posted Dec 06, 2022 - 01:58 UTC
Investigating
We are aware Australian customers trying to load the taxes tab in payroll are experiencing performance issues. Our team is investigating this with urgency.
Status Last Reviewed: 12:33 AM UTC
Posted Dec 06, 2022 - 00:34 UTC
This incident affected: Australia - Regional Products (AU Payroll).