Our Product Team have resolved the issue that was preventing some users from uploading documents in Hubdoc when using the mobile app.

Please let us know if you still have any issues with this, and we’ll investigate further.

Our Product Team have identified the cause, and are working to restore functionality for the affected users as soon as possible.

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

We’re currently aware of an issue preventing some users from uploading documents into Hubdoc. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.