Global: Expenses - Some customers are receiving errors when processing batch payments and uploading receipts

Incident Report for Xero

Resolved

Our team has resolved the issue causing customers to receive errors when processing batch payments and uploading receipts. We apologise for any inconvenience this has caused.

Within 24 hours we’ll update this page with a brief summary
Posted Jul 29, 2025 - 19:33 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 7.27pm UTC
Posted Jul 29, 2025 - 19:27 UTC

Investigating

We are aware that some customers are receiving errors when processing batch payments and uploading receipts. Our team is investigating this with urgency.

Status Last Reviewed: 6.39pm
Posted Jul 29, 2025 - 18:19 UTC
This incident affected: Core Xero Products (Expenses).