Some users are unable to access Xero

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Nov 01, 2021 - 15:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2021 - 15:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2021 - 15:15 UTC

Investigating

We’re currently aware of an issue preventing some users from accessing Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Nov 01, 2021 - 14:51 UTC

This incident affected: Xero Platform and Settings.