AU: Payroll - Some customers are unable load the employee list and reports

Incident Report for Xero

Resolved

This incident has been resolved.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Jul 18, 2023 - 05:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 18, 2023 - 04:44 UTC

Investigating

We are aware AU customers trying to access reports and the employee list in Payroll are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 3:02am UTC
Posted Jul 18, 2023 - 02:37 UTC
This incident affected: Australia - Regional Products (AU Payroll).