Global: Bills - Some customers are unable to access Bills

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to access Bills. We apologise for any inconvenience this has caused. This was due to a change which was rolled back.
Posted Dec 01, 2025 - 19:36 UTC

Identified

We have identified what is preventing customers trying to access Bills.

This is our top priority and we will update you as soon as we can.
Posted Dec 01, 2025 - 19:27 UTC

Investigating

We are aware some customers trying to access bills are experiencing errors. Our team is investigating this with urgency.
Posted Dec 01, 2025 - 19:08 UTC
This incident affected: Core Xero Products (Invoicing, Bills & Quotes).