Issues with logging into Xero

Incident Report for Xero

Resolved

Thank you for your patience. Our Product Team have resolved the issue that was preventing users from logging into Xero.
Posted Oct 25, 2016 - 11:07 UTC

Update

Apologies for the inconvenience this is causing you. We are still urgently looking into this and will let you know as soon as we have any further updates.
Posted Oct 25, 2016 - 10:58 UTC

Update

We’re sorry about the frustration this may be causing you. We very rarely have extended outages like this. Thank you for your support while we fix this for you.
Posted Oct 25, 2016 - 10:48 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Oct 25, 2016 - 10:34 UTC

Update

Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Posted Oct 25, 2016 - 10:25 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Oct 25, 2016 - 10:14 UTC

Investigating

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Oct 25, 2016 - 10:04 UTC