User Settings and Expenses in Xero

Incident Report for Xero

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 02:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 02:01 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Dec 07, 2021 - 01:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 07, 2021 - 00:03 UTC

Investigating

We’re currently aware of an issue preventing users from accessing user Settings and expenses in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Dec 06, 2021 - 23:45 UTC
This incident affected: Xero Platform and Settings.