This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

The issue has been identified and a fix is being implemented.

We’re currently aware of an issue preventing users from accessing user Settings and expenses in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.