Our Product Team have resolved the issue that was preventing some users from working in Payroll. Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Mar 26, 2018 - 02:01 UTC
Update
Our team has identified the issue and will have full performance restored for users very soon. We're very sorry for any inconvenience this has caused.
Posted Mar 26, 2018 - 01:43 UTC
Update
We're getting closer to resolving this, thanks for your patience.
Posted Mar 26, 2018 - 01:32 UTC
Update
Our Product Team are currently working with urgency to improve the performance of Payroll for our users. We apologise for the impact this may be causing and we'll update you as soon as we have any more news.
Posted Mar 26, 2018 - 01:05 UTC
Update
We’re closer to getting affected users back up and running on Payroll. Sorry for the disruption this is causing you.
Posted Mar 26, 2018 - 00:31 UTC
Update
We're working to get affected users back up and running as soon as possible. Thanks for your continued patience.
Posted Mar 26, 2018 - 00:04 UTC
Identified
Our Product Team are working to restore access for the affected users as soon as possible.
Posted Mar 25, 2018 - 23:52 UTC
Update
Just to let you know that we’re still working on this as a priority - we’ll update you as soon as we have more information.
Posted Mar 25, 2018 - 23:43 UTC
Investigating
We’re currently aware of an issue where some users are experiencing slowness and errors in Payroll. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.