Global: Contacts - Error message when sending Statements

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers ability to send statements from the Contacts screen. This was caused by a recent change, which was reverted to resolve the impact to our customers. We apologise for any inconvenience this has caused.
Posted Aug 16, 2023 - 09:38 UTC

Update

We are continuing to investigate this issue.
Posted Aug 16, 2023 - 09:24 UTC

Investigating

We are aware customers trying to send statements from the Contacts list view page are receiving an error message. Our team is investigating this with urgency.

Status Last Reviewed: UTC 09:24
Posted Aug 16, 2023 - 09:24 UTC