Global: Hubdoc - Customers attempting to access Hubdoc are experiencing errors.
Incident Report for Xero
Resolved
Our team has resolved the issue impacting customers trying to access Hubdoc. We apologise for any inconvenience this has caused.

This was caused by a product change, and our team made some system adjustments to resolve the issue.
Posted Aug 06, 2024 - 03:21 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3:07am UTC.
Posted Aug 06, 2024 - 03:07 UTC
Identified
We have identified what is preventing customers trying to publish documents to Xero in Hubdoc.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:56am UTC.
Posted Aug 06, 2024 - 02:24 UTC
Investigating
We are aware customers attempting to access Hubdoc are experiencing errors publishing to Xero. Our team is investigating this with urgency.

Status Last Reviewed: 1:54am UTC
Posted Aug 06, 2024 - 01:55 UTC
This incident affected: Hubdoc.
← Current Status Powered by Atlassian Statuspage