Users are experiencing an error when trying to post a pay run

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Aug 09, 2021 - 00:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 09, 2021 - 00:32 UTC

Update

We are continuing to investigate this issue.

Posted Aug 09, 2021 - 00:26 UTC

Investigating

We’re currently aware of an issue preventing users from posting a pay run. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Aug 09, 2021 - 00:18 UTC

This incident affected: Xero Platform and Settings.