Global: Xero - Customers are experiencing latency in Xero

Incident Report for Xero

Resolved

Our team has resolved the issue causing slowness across Xero. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.

Posted Nov 17, 2023 - 03:07 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3:03am UTC.

Posted Nov 17, 2023 - 03:03 UTC

Investigating

We are aware that customers are experiencing latency in Xero. Our team is investigating this with urgency.

Status Last Reviewed: 2:29am UTC.

Posted Nov 17, 2023 - 01:57 UTC

This incident affected: Xero Platform and Settings.