Hubdoc - Some users are unable to publish documents in Hubdoc

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to publish a document in Hubdoc. We apologise for any inconvenience this has caused.

Our technical team identified that this related to a system error and has restored service.

Posted Apr 11, 2024 - 03:17 UTC

Investigating

We are aware some customers trying to publish a document in Hubdoc are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 2:18 AM UTC

Posted Apr 11, 2024 - 00:52 UTC

This incident affected: Hubdoc.