Users are unable to access Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Apr 15, 2018 - 03:05 UTC

Update

We’re closer to getting you back on Xero, sorry for the disruption this is causing you.

Posted Apr 15, 2018 - 02:52 UTC

Update

We're currently working to get everyone back up and running. Thanks for your continued patience.

Posted Apr 15, 2018 - 02:30 UTC

Identified

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Apr 15, 2018 - 02:10 UTC

Investigating

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Apr 15, 2018 - 02:06 UTC