Users unable to print or send Quotes or Purchase Orders

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from printing or sending Quotes or Purchase Orders.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Jan 30, 2018 - 02:31 UTC

Update

We're currently working to get the ability to print or send Quotes or Purchase Orders back up for everyone.
Thanks for your continued patience.

Posted Jan 30, 2018 - 02:06 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to print or send Quotes or Purchase Orders as soon as possible.

Posted Jan 30, 2018 - 01:48 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Jan 30, 2018 - 01:34 UTC

Update

Our Product Team are doing everything they can to let you print or send Quotes or Purchase Orders. Thanks for your patience.

Posted Jan 30, 2018 - 01:12 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Jan 30, 2018 - 00:53 UTC

Investigating

We’re currently aware of an issue preventing users from printing Quotes or Purchase Orders. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Jan 30, 2018 - 00:39 UTC