Global: Xero - some customers may be experiencing issues in Xero

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused.

A product release caused some features in Xero to become unavailable, and a rollback has restored service.

Posted Jul 24, 2026 - 03:02 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Posted Jul 24, 2026 - 02:34 UTC

Identified

We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency

Posted Jul 24, 2026 - 01:59 UTC

This incident affected: Xero Platform and Settings.