Our team has resolved the issue impacting some customers trying to access Payroll in Xero. We apologise for any inconvenience this has caused.
This issue related to a system connectivity issue which our technical team implemented a fix which returned services to normal.
Posted Mar 29, 2023 - 01:17 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 12:46 am UTC
Posted Mar 29, 2023 - 00:46 UTC
Investigating
We are aware some customers trying to access Payroll in Xero are experiencing issues. Our team is investigating this with urgency.
Status Last Reviewed: 12:24 am UTC
Posted Mar 29, 2023 - 00:24 UTC
This incident affected: Australia - Regional Products (AU Payroll), New Zealand - Regional Products (NZ Payroll), and United Kingdom - Regional Products (UK Payroll).