Our Product Team have resolved the issue that was preventing a small number of users Adding, Editing and Deleting Bank Accounts in Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted Oct 06, 2016 - 16:22 UTC
Update
We’re sorry about the frustration this may be causing you.
Thank you for your support while we continue to fix this for you.
Posted Oct 06, 2016 - 15:01 UTC
Update
Our Product Team have let us know users are now able to successfully Edit, Delete and Add Bank Accounts in Xero, however we have found a small issue when entering 'Find your bank' from the Add Bank Account.
We are continuing to investigate this - we’ll update you as soon as we have any news.
Posted Oct 06, 2016 - 13:43 UTC
Identified
Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.
Posted Oct 06, 2016 - 13:01 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Thanks for your patience.
Posted Oct 06, 2016 - 12:26 UTC
Investigating
We’re currently aware of an issue preventing a small number of users from Adding, Editing and Deleting Bank Accounts in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.