Some Users Unable To Log Into Xero.

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero.

If you're still having any problems, please clear your cookies and cache using the link below.

Apologies for the inconvenience this has caused.

Xero Help Centre: https://help.xero.com/ClearCookiesCache

Posted Jan 25, 2017 - 00:12 UTC

Monitoring

We're currently working to get everyone back up and running. Thanks for your continued patience.

Posted Jan 25, 2017 - 00:00 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to Xero as soon as possible.

As soon we have any further new for you, we'll update here. Thank you for your patience - we appreciate how frustrating this is for you.

Posted Jan 24, 2017 - 23:51 UTC

Investigating

We're aware that some users are having intermittent issues logging into Xero.

Our Product Team are currently investigating this issue and as soon as we have updates, we'll let you know.

Please accept our apologies for the inconvenience this is causing.

Posted Jan 24, 2017 - 23:39 UTC