Global: Xero Central Learning inaccessible

Incident Report for Xero

Resolved

Our team has resolved the issue customers experienced when they tried to use our Learning feature within Xero Central. We apologise for any inconvenience this has caused.

This related to a third party provider that our service relies on experiencing a high level of traffic which meant Xero customers were also impacted.
Posted May 16, 2023 - 12:31 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12:19
Posted May 16, 2023 - 12:19 UTC

Investigating

We are aware customers are encountering an error message when attempting to login to Xero Central Learning. Our team is investigating this with urgency.

Status Last Reviewed: 11:51
Posted May 16, 2023 - 10:03 UTC
This incident affected: Xero Central.