Xero Workpapers Unavailable

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero HQ and Workpapers.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Nov 05, 2018 - 21:14 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to Xero HQ and Workpapers as soon as possible.

Posted Nov 05, 2018 - 21:09 UTC

Update

Our Product Team are doing everything they can to restore access to Workpapers and Xero HQ. Thanks for your patience.

Posted Nov 05, 2018 - 21:03 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Nov 05, 2018 - 20:46 UTC

Update

We are continuing to investigate this issue.

Posted Nov 05, 2018 - 20:30 UTC

Investigating

We are currently investigating this issue.

Posted Nov 05, 2018 - 20:27 UTC

This incident affected: Xero Partner Products & Tools (Workpapers).