Our team has resolved the issue impacting customers trying to manually refresh their bank accounts in Xero. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity and has restored service.
Posted Apr 02, 2023 - 23:37 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 10:55pm UTC
Posted Apr 02, 2023 - 22:55 UTC
Investigating
We are aware all customers trying to manually refresh their bank accounts in Xero in are experiencing a delay. Our team is investigating this with urgency.