Our team has resolved the issue impacting Australian customers trying to file submitted tax returns to the ATO in Xero Tax/Xero Practice Manager. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity.
Posted Nov 05, 2024 - 01:38 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 1:26am UTC
Posted Nov 05, 2024 - 01:01 UTC
Identified
We are aware that AU customers are experiencing a delay with filing tax returns to ATO with Xero Tax/Xero Practice Manager.
We have identified what is causing this issue and are working on a fix. This is our top priority and we will update you as soon as we can.