Our team has resolved the issue which was causing customers to experience slowness in XPM. This issue related to a network connectivity issue which our team implemented a fix for to resolve customer impact. We apologise for any inconvenience this has caused.
Posted May 14, 2024 - 00:45 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 12.22am UTC
Posted May 14, 2024 - 00:22 UTC
Investigating
We are aware customers trying to access XPM are experiencing slowness. Our team is investigating this with urgency.
Status Last Reviewed: 12:07am UTC.
Posted May 13, 2024 - 23:36 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).