Our team has received confirmation that the issue impacting customers based in the Philippines on a speicific internet service provider from accessing Xero has been resolved.
We recommend reaching out to your internet service provider if you are experiencing any further issues.
Posted Sep 25, 2025 - 02:07 UTC
Identified
We've contacted the internet service provider for more information.
Customers can access Xero via mobile data or another internet service provider as normal.
Status Last Reviewed: 7.22PM UTC
Posted Sep 24, 2025 - 07:25 UTC
This incident affected: Xero Platform and Settings.